5 Content Marketing Strategies for Small Business Owners

As a small business owner, you already know the importance of marketing for business growth. Content marketing is an excellent strategy to connect with your target audience and expand your reach. However, creating all the necessary content can be overwhelming. In this article, we’ll share five valuable content marketing tips to enhance your online presence, attract new customers, and achieve your business goals. 

Define your audience

To develop a successful content marketing strategy, start by clearly identifying your target audience. Understanding the needs, challenges, and aspirations of your ideal customers will enable you to create content that resonates with them. StoryBrand, renowned for their marketing education for small businesses, offers a comprehensive 7-part framework that small businesses can leverage to enhance their content marketing efforts. Take advantage of their complimentary tool available here.

After considering your customers’ problems and how your products solve them, categorize your ideas into pillar content. For instance, if you have a destination business selling handmade ice cream, your content can revolve around family, natural ingredients, and original flavors. Similarly, for financial consulting, your pillar content can include retirement, college savings, and debt freedom.

Create Value-Based Content

Once you have defined your audience, it is time to create valuable content that will engage, educate, even entertain. Your content should provide solutions to your customers’ problems and help them achieve their goals. Value-based content might be a blog, video, or infographic. Make sure your creativity matches your chosen pillar content and consider batching your work, rather than waiting for inspiration to strike. Hubspot offers a variety of free content creation tools. Find inspiration and get organized with one of their helpful guides

Integrate a Lead Magnet 

Your hard work deserves a reward. When it comes to content marketing, a next step is often more free content, or a lead magnet. A lead magnet is a complimentary piece of content or promotional offer that’s given in exchange for someone’s email address. When done right, your lead magnet kicks off your sales funnel. It’s common for a series of three to five automated emails to accompany your lead magnet and build toward a paid offer. Learn more about creating a clickable lead magnet with these five rules. 

Turn Up Your Email Marketing 

Expanding your email list through content marketing is a wise investment for small businesses. Unlike the unpredictability of social media algorithms, email provides a direct connection to your customers. Cultivate your list with valuable email content, especially if you regularly publish new material on your blog. When you have a new service or promotion to share, email becomes a vital tool in your sales strategy. To maximize the potential of email marketing, ensure that your emails are personalized, segment your list based on interests and behaviors, and include a clear call-to-action.

Adjust Your Content Marketing Based on Real Results 

Measuring the success of your content marketing efforts is crucial for understanding the impact and effectiveness of your strategies. By tracking key metrics such as website traffic, engagement rates, conversion rates, and customer feedback, you can gain valuable insights into the performance of your content. Take time to measure, analyze, and adapt your content marketing efforts to achieve greater success in reaching and engaging your audience. For a beginner’s guide to tracking key marketing metrics, check out this resource

The Takeaway 

Content marketing can be a powerful tool for small businesses to attract new customers and build brand awareness. By defining your audience, creating valuable content, building your email list, optimizing your email marketing, and measuring your success, you can develop a strategy that works for your business. Remember that content marketing is a long-term investment, and it takes time to see results. But with consistency and a solid plan, you can achieve your marketing goals and grow your business.

The Chamber of Business and Industry of Centre County is a private non-profit organization that aims to support the growth and development of local businesses and our regional economy. We strive to create content that not only educates but also fosters a sense of connection and collaboration among our readers. Join us as we explore topics such as economic development, networking opportunities, upcoming events, and success stories from our vibrant community. Our resources provide insights, advice, and news that are relevant to business owners, entrepreneurs, and community members alike. The Chamber has been granted license to publish this content provided by Chamber Today, a service of ChamberThink Strategies LLC. 

Chamber of Business and Industry of Centre County’s Economic Development Council Launches County-Wide Strategic Plan for Sustainable Growth

The Chamber of Business and Industry of Centre County (CBICC) Economic Development Council met on November 29, 2023, to mark the initiation of a comprehensive county-wide strategic plan aimed at fostering sustainable economic development.

The meeting, hosted by Greg Scott, President and CEO of CBICC, saw the active participation including breakout sessions and feedback from over 35 key stakeholders including business leaders, elected officials, regional economic development partners, and township officials signaling a collaborative effort towards shaping the future of Centre County.

Greg, in his opening remarks, expressed enthusiasm about the commencement of the strategic planning process. “This meeting kicks off the development of a county-wide economic development strategic plan. The plan will be actionable and results-oriented so we can hold ourselves accountable.” Greg Scott said during the introductions.

Rick Siger, Secretary of the Pennsylvania Department of Community and Economic Development (PA DCED), presented an overview of the State’s Economic Development Strategy focusing on improving the state’s speed to respond to business, identifying regional opportunities, supporting innovation, and workforce development. 

Camoin and Associates, the economic development consulting firm who is partnering in the development of Centre County’s economic development plan, delivered a comprehensive presentation to the council outlining the structure of the upcoming project.  Camoin facilitated the breakout sessions allowing council members to actively contribute to defining goals, identifying regional economic needs and challenges. 

Lindsay Johnson of Camoin Associates expressed enthusiasm about collaborating with Centre County, stating, ” We are thrilled to get started on the Economic Development Strategic Plan for Centre County. This will be a great opportunity to work across sectors and think innovatively about the county’s future as a great place to live and work. The council’s energy, engagement, and collaborative spirit will all be assets moving forward.”

CBICC and Camoin will be conducting stakeholder meetings, roundtables, and interviews early in 2024 with the final deliverable expected in August 2024.  The CBICC Economic Development Council’s commitment to fostering collaboration, transparency, and accountability in the strategic planning process positions Centre County for sustainable growth and prosperity. The collective efforts of the council and its partners underscore a shared vision for a vibrant and economically resilient future.

Kish Bank Appoints Keith Crissman Chief Revenue Officer

STATE COLLEGE, PA – November 17, 2023 – Kish Bank is pleased to announce the appointment of Pennsylvania native Keith Crissman to the position of Executive Vice President, Chief Revenue Officer. In this role, Crissman will develop and execute strategies to drive revenue growth, customer acquisition and retention, and market expansion. He will lead a team of high-performing executives fostering a customer-centric culture to enhance customer satisfaction and customer loyalty.

“We are excited to welcome Keith to the Kish team. His executive experience in financial services brings significant capacity to help Kish continue to grow while maintaining our community commitment,” said Greg Hayes, CEO and President of Kish Bank. Hayes added, “Keith embraces our core values and our belief that we can make lives better with an unwavering focus on fulfilling our clients’ financial needs.”

Crissman’s 35 years of banking experience includes 24 years with Alabama-based Regions Bank, where he held multi-state line of business executive roles in Retail Banking, Wealth Management, and Treasury Management, as well as executive-level geography leadership roles. Most recently, Crissman was Head of Business Banking for Simmons Bank based in Little Rock, AR, where he was responsible for defining, building, and executing business banking strategies for companies with annual revenues of $10 million and under.

A native of Carlisle, PA, Crissman earned a bachelor’s degree in Economics and an MBA from the University of Pittsburgh. He is also a graduate of the Graduate School of Retail Bank Management at the University of Virginia. Crissman shares Kish Bank’s passion for community and has held leadership positions at several nonprofit organizations, including United Way, the LSU Health Science Foundation, and the American Heart Association. Crissman and his wife, Jennifer, are in the process of relocating from Texas to State College.

About Kish Bank
Kish Bank is a $1.4 billion regional community bank that operates 18 offices and financial centers serving Centre, Mifflin, Huntingdon, Blair, and Juniata counties, and northeastern Ohio. Other business units of Kish Bank include: Kish Insurance, Kish Financial Solutions, Kish Benefits Consulting, and Kish Travel. Kish Bank is a subsidiary of Kish Bancorp, Inc., trading under the OTCQX stock ticker symbol of KISB. For additional information, please visit MyKish.com.

The Power of ‘I Don’t Know’: Embracing Uncertainty as a Leader

In any organization, there will always be times when the leaders don’t have the answers. However, rather than admitting they don’t know something, some leaders will instead try to disguise their lack of knowledge with jargon and buzzwords.

Pretending to know everything can quickly undermine your credibility as a leader when your lack of knowledge surfaces. Not only does this diminish your trustworthiness, but it also stifles open dialogue and critical thinking in the workplace. This power imbalance may discourage employees from challenging managerial perspectives, inadvertently limiting the organization to the narrow viewpoint of its leaders instead of leveraging the collective wisdom of the entire team.

The good news is that it doesn’t have to be this way. The key to building trust with your employees and fostering honest discussions is to role model how to be an accountable leader who speaks honestly about what you know and commits to learning more when you don’t. Read on to learn how to embrace the wisdom of ‘not knowing’ and how to serve your teams as a proactive leader and learner.

How to Take Off Your ‘Heavy Armor’
There’s no shame in simply not knowing the answer to something. And yet, shame is what many leaders feel when they do not have an answer or ready-made solution. Unfortunately, the sting of embarrassment leads to some unflattering behavior, where leaders may anxiously ramble on or use unfamiliar jargon to prop up their expertise.

Acclaimed writer and researcher, Brené Brown says that self-protection is what gets in the way of saying ‘I don’t know.’ Many leaders have been shamed or embarrassed publicly when they haven’t known something and develop what Brown calls ‘heavy armor.’ Brown writes that being the ‘knower’ is common for many leaders but puts them in an unwinnable position: “Unfortunately, needing to know everything is pretty miserable for the knowers and everyone around them. It leads to distrust, bad decisions, and unnecessary, unproductive conflict.”

While it may take some practice, there is surprising power in saying, “I don’t know,” especially when you follow up later with informed answers. In order to embrace this approach, however, you will need courage to remove your armor.

The Curious Leader
Embracing curiosity and admitting uncertainties as a leader fosters an environment of critical thinking and problem-solving. Translating ‘I don’t know’ into ‘let’s discover,’ emphasizes the importance of understanding over mere knowledge. The World Economic Forum highlights analytical and creative thinking as top in-demand career skills. In our dynamic world, expecting leaders to know everything is unrealistic. Overall, fostering diverse perspectives and problem-solving allows leaders to navigate past personal ego and prioritize obtaining precise and current information for the organization’s advantage.

The Takeaway
Leaders can cultivate a healthier, collaborative workplace by embracing the power of “I don’t know.” Instead of viewing it as a weakness, see it as an opportunity to foster team unity and extend learning. Curiosity and a commitment to seeking knowledge are more beneficial than pretending to know it all. The best leaders lead by example, showing accountability, authenticity, and a willingness to learn. By fostering critical thinking, you enrich your leadership abilities and empower your team. Strength lies not in having all the answers, but in the courage to seek them out together.


The Chamber of Business and Industry of Centre County is a private non-profit organization that aims to support the growth and development of local businesses and our regional economy. We strive to create content that not only educates but also fosters a sense of connection and collaboration among our readers. Join us as we explore topics such as economic development, networking opportunities, upcoming events, and success stories from our vibrant community. Our resources provide insights, advice, and news that are relevant to business owners, entrepreneurs, and community members alike. The Chamber has been granted license to publish this content provided by Chamber Today, a service of ChamberThink Strategies LLC.

Small Business Saturday Resources for Small Business

The U.S. Chamber of Commerce provides guides for small businesses to help them make the most of Small Business Saturday:


How Any Business Can Make the Most of Small Business Saturday
Five Expert Tips to Win on Small Business Saturday
How to Sign Up for Small Business Saturday
Boost Your Small Business Saturday Sales
5 Retail Trends All Marketers Should Know to Fuel Growth on Small Business Saturday (and Year-Round)

American Express has resources for businesses and shoppers to participate in the national Shop Small campaign such as custom signage and templates, and an interactive map, on their website.