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Category: Member

CBICC Member, Customer Follow UP, Inc. Featured in National Publication

Posted on by Jeannine Lozier

Marc Warren, President and co-founder of Customer Follow Up, Inc. (CFU), is featured in the latest edition of Construction Executive. The article “The Truth About Brand Marketing” builds a strong argument for a company making its client service its most significant brand differentiator. While the article is written for large general contractors, engineering, architectural and construction management firms, the concepts are applicable to any business that considers the quality of their customer service to be integral to their success.

CFU, founded in 1997, is expert in assessing the relationship between their clients and the customers their clients provide services to through conducting conversational-style qualitative telephone interviews. CFU garners independent and objective customer feedback that internal or web-based methods to obtain feedback miss. CFU’s executive-level analysis identifies customer service failures, successes, and calls to action for the company to take to elevate their customer service and stand out from their competition.

Keller Engineers, Inc. Employees Earn Certifications

Posted on by Chamber of Business & Industry Centre County

Keller Engineers, Inc. is pleased to announce that Adam Charles, PE; Nathan Patrick, EIT; and Tate Russell, EIT have all earned certifications in Water System Operating, Bridge Safety Inspection, and Engineer-in-Training, respectively.

Adam Charles, PE, a Project Manager in Keller Engineers’ Water/Wastewater Division,recently became a Certified Water System Operator in the Commonwealth of Pennsylvania. He is now authorized by the Pennsylvania Department of Environmental Protection to operate Class E water distribution systems. Adam is also certified in Pennsylvania as a Wastewater Operator. He is a graduate of the University of Pittsburgh at Johnstown with a Bachelor’s degree in Civil Engineering Technology, and has been with Keller Engineers for three years.


Nathan Patrick, EIT works in Keller Engineers’ Transportation Division as a Highway Designer. He recently became a Certified Bridge Safety Inspector (CBSI) by the Commonwealth of Pennsylvania and is now authorized to perform bridge safety
inspections in Pennsylvania by the Pennsylvania Department of Transportation. Nathan has been working for Keller Engineers for over five years and holds a Bachelor’s degree in Civil Engineering Technology from the University of Pittsburgh at Johnstown.

Tate Russell, EIT recently earned his Engineering-in-Training certificate and is now well onhis way to becoming a Professional Engineer. Tate works in Keller Engineers’
Water/Wastewater Division as a Designer. He holds a Bachelor’s degree in Civil
Engineering from West Virginia University, and an Associate’s degree in Civil Engineering from Potomac State University. He is a recent hire at Keller Engineers, starting in May of this year.

Ribbon Cutting Celebration for New Ownership of Eyes on the Diamond, a Member of Vision Source

Posted on by Jeannine Lozier

Eyes on the Diamond, a proud member of Vision Source, recently hosted a ribbon-cutting celebration to commemorate its new ownership.

The event showcased the expertise of esteemed eye care providers Dr. Whitney Territo, O.D., and Dr. Scott Bauer, O.D. Their clinical interests encompass a broad spectrum, including primary care optometry for patients of all ages and the management and treatment of diabetic eye disease, macular degeneration, glaucoma, and dry eye syndrome.

The ribbon-cutting celebration provided attendees with the opportunity to network, meet the dedicated staff of Eyes on the Diamond, and explore the comprehensive eyecare services offered by the clinic.

“I am excited to celebrate the new ownership of Eyes on the Diamond and our unwavering commitment to delivering exceptional eye care services,” said Dr. Territo. “Our team is dedicated to meeting the vision needs of the community with expertise, compassion, and cutting-edge technology. We eagerly await the opportunity to welcome both existing and new patients to our clinic.”

To learn more about the comprehensive eyecare services provided by Eyes on the Diamond or to make an appointment, please visit https://eyesonthediamond.com/ or call 814-466-2020.

About Eyes on the Diamond

A leading provider of quality vision care products and personalized optometric services in Centre County, since 2010, Eyes on the Diamond has been the leader and preferred provider of quality vision care products and personalized optometric services to patients in State College and the surrounding areas. Our mission is to provide the best eye care services possible, using advanced, state-of-the-art diagnostic technology and eye care products. We are committed to educating our patients and providing personalized eye care services.

Intrada Technologies Announces Jennifer Daniel’s Promotion to Tier 2 Web Developer

Posted on by Jeannine Lozier

Intrada Technologies is proud to announce the promotion of Jennifer Daniel to Tier 2 Web Developer. Jennifer was initially hired as a Tier 1 Web Developer in January 2021.

As a Tier 2 Web Developer, the Penn Tech College graduate responsibilities include the development, troubleshooting, and maintenance of web applications, along with SEO management, Google/Bing ad management, and reporting. In addition, Jennifer has numerous certifications, including – SEO Toolkit Exam for Advanced Semrush Users, Semrush SEO Toolkit Course, Google Analytics for Power Users, Advanced Google Analytics, and Google Ads Search Certification.

“Working for a small business like Intrada allows me to connect with clients, see projects through from start to finish, and learn a lot,” Daniel said. “Our team works so well together, always willing to lend a hand and join forces when needed. Everyone is friendly and genuinely cares about one another.”

David Steele, co-founder of Intrada Technologies, added, “As an IT company, we take pride in fostering a culture of growth and development. We’re thrilled to announce Jennifer’s promotion to Tier 2 Web Developer. We’re confident that her skills, hard work, dedication, and experience will help us continue to provide top-notch services to our clients. Congratulations, Jennifer, on this well-deserved promotion!”

Intrada Technologies
Intrada Technologies is a full-service web development and network management company focusing on creating ongoing, trusted partnerships with each of our clients. We ensure our clients have what they require to run their businesses with maximum efficiency and reliability, as many of their needs are mission-critical. Our unique, collaborative partnerships allow us to assure our clients that we will be there when they need us.

SEDA-COG’s Betsy Kramer Receives Designation of Certified Economic Developer from the International Economic Development Council

Posted on by Jeannine Lozier

Betsy Kramer, SEDA-Council of Governments (SEDA-COG) Revitalization Coordinator, earned the designation of Certified Economic Developer (CEcD), a national recognition that denotes a mastery of skills in economic development, professional attainment, and a commitment to personal and professional growth. The CEcD Certification Program is the most prestigious designation in the economic development profession. Kramer was 1 of 32 economic development professionals nationwide who earned the designation. Additionally, in 2022, Kramer earned the Entrepreneurship Development Professional (EDP) accreditation, also from the International Economic Development Council (IEDC).

The IEDC administered the written CEcD Exam on May 8, 2023, and notified candidates of their results on May 17, 2023. Working in economic development for over 6 years, Kramer is currently assisting the city of Shamokin with economic revitalization and community resiliency. She has extensive experience in facilitating communication and collaboration with volunteer organizations, non-profits, elected officials, business community and investors to achieve a unified revitalization mission.

The CEcD designation recognizes qualified and dedicated practitioners in the economic development field and sets the standard of excellence within the profession. Candidates must pass a rigorous and comprehensive examination, which has three parts and spans two days. The exam tests a practitioner’s knowledge, proficiency, and judgment in the following key areas of economic development:

  • business retention and expansion
  •  finance & credit analysis
  • marketing and attraction
  • strategic planning
  • entrepreneurial & small business development
  • managing economic development organizations
  • neighborhood development strategies
  • real estate development & reuse
  • technology-led economic development
  • workforce development strategies
  • foreign direct investment & exporting

As highly competent economic development professionals, Certified Economic Developers work with public officials, business leaders and community members to create leadership to build upon and maximize the economic development sector. Excellence in the economic development profession improves wellbeing, quality of life and opportunities for individuals, businesses and communities. There are currently over 1,200 active CEcDs in the United States.

About the International Economic Development Council

The International Economic Development Council (IEDC) is a non-profit membership organization serving economic developers. With more than 5,000 members, IEDC is the largest organization of its kind. Economic developers promote economic well-being and quality of life for their communities, by creating, retaining, and expanding jobs that facilitate growth, enhance wealth and provide a stable tax base. From public to private, rural to urban, and local to international, IEDC’s members are engaged in the full range of economic development experience. Given the breadth of economic development work, our members are employed in a wide variety of settings including local, state, provincial and federal governments, public-private partnerships, chambers of commerce, universities, and a variety of other institutions. IEDC’s members create high-quality jobs, develop vibrant communities, and improve the quality of life in their regions. www.iedcONLINE.org.

SEDA-COG is a community and economic development agency in Lewisburg and is one of seven Local Development Districts in Pennsylvania. SEDA-COG enhances the quality of life and economic advantage for residents and businesses in the 11 central Pennsylvania counties through its vital partnerships and initiatives.