Penn Highlands Elk and Penn Highlands Huntingdon have earned five stars from Becker’s Hospital Review for outstanding staff responsiveness. The two hospitals are among 530 in the United States and only 17 in Pennsylvania to earn this distinction.
The Becker’s star rating is based on data collected from hospital patients using Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) data from the Centers for Medicare and Medicaid Services (CMS).
“Superior staff responsiveness creates a safer environment, higher patient satisfaction scores and more positive outcomes,” explained Rhonda Halstead, Penn Highlands Healthcare Regional Market President – Central Region, which includes Huntingdon, Blair and Centre counties. “This recognition indicates to our communities that our staff is dedicated to meeting their needs when they come to our hospitals for care.”
Brad Chapman, President of Penn Highlands Elk, shares Mrs. Halstead’s view. “The men and women who provide care at our hospitals are some of the most skilled, caring and compassionate people in this region. “The five-star rating is the stamp of approval that shows our commitment to high-quality care.”